Privacy Policy
Privacy Policy
Effective Date: August 5, 2026
Subaru South Tampa (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and our calling, SMS text messaging, and other communication services.
1. Information We Collect
We may collect the following information:
● Personal information you voluntarily provide, including your name, phone number, email address, mailing address, and vehicle information.
● Information related to your participation in our SMS messaging program, including your opt-in/opt-out status, message history, and communication preferences.
● Information collected automatically through our website, such as IP address, browser type, device information, cookies, and website usage data.
● Communications and information you provide through our website’s chat, messaging, or other interactive features. These communications may be collected, recorded, monitored, processed, stored, and reviewed, including in real time, by us and our service providers. Our chat and messaging features may use automated technology or artificial intelligence to facilitate, analyze, or respond to communications.
2. How We Use Your Information
We use your information to:
● Respond to your vehicle, service, financing, or parts inquiries.
● Schedule and confirm appointments.
● Provide customer support.
● Send marketing and informational communications, including vehicle availability, service reminders, appointment confirmations, special offers, recalls, dealership events, and other dealership-related updates.
● Improve our website, products, and customer experience.
● Comply with applicable laws and legal obligations.
● Operate, monitor, analyze, and improve our website chat, messaging, and other communication features, including through the use of service providers, automated technology, and artificial intelligence.
3. Sharing Your Information
We do not sell or rent your personal information.
We may share your information with:
● Service providers that assist us with website hosting, customer relationship management (CRM), calling and SMS text message delivery, marketing, payment processing, and other business operations.
● Manufacturers or affiliated companies when necessary to fulfill your request or provide warranty, recall, or customer service support.
● Government agencies, law enforcement, or regulatory authorities when required by law.
Consent and information relating to your participation in our text messaging program will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
4. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of electronic transmission or storage is completely secure.
5. Your Choices
You may opt out of receiving SMS text messages at any time by replying STOP to any text message. You may revoke your consent to receive marketing calls by informing us during any call or by contacting Subaru South Tampa using the contact information below. Unless you expressly request otherwise, an opt-out or revocation applies only to the specific method of communication to which it relates; opting out of text messages does not revoke consent to receive calls, and revoking consent to receive calls does not opt you out of text messages.
For assistance, reply HELP or contact us directly.
You may also contact us to request updates or corrections to your personal information or to ask questions regarding our privacy practices.
6. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated Privacy Policy.
8. Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us: