Customer Testimonials

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DealerRater Dec 18, 2024

I had an outstanding experience at Subaru South Tampa. The service was exceptional, and our salesman Michael was a true gentleman throughout the entire process. He was always attentive, professional, and went above and beyond to ensure all my questions were answered and my needs were met. I highly recommend Subaru South Tampa to anyone looking for excellent customer service and a smooth car-buying experience.

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DealerRater Nov 30, 2024

Scheduled appointment on time. Quick service. Clean waiting room. All personnel friendly. Pleasant experience for sure.

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DealerRater Sep 6, 2024

Always pleasant and courteous customer service. They keep you updated on what's happening with your car. I was in and out in about an hour.

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DealerRater Sep 6, 2024

Justin, the manager, very honest, very easy to work with and made our experience there go very well we were quite pleased

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DealerRater Jul 14, 2024

Awesome service as always. We've been going there for three+ years now (having relocated from another state) and have all positive experiences. The dealership is always very clean. The service is fast and the team is really nice. My husband and I bought another Subaru (#7) and brought our last one from South Tampa Subaru.

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DealerRater May 20, 2024

Our salesman Jose was professional, thorough and a pleasure to do business with, the sales manager Baird was very professional, courteous and was willing to figure out a way to satisfy us as a customer!

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DealerRater Apr 21, 2024

Nice dealership and very easy to deal with Service department is great and you never have to wait long

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DealerRater Feb 19, 2024

Service staffs are very friendly specially Richard . He explain everything to me about the services they did on my car. And discuss the future maintenance to be done.

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DealerRater Dec 8, 2023

Excellent service Very good advise from service people and I am very happy No other comments

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DealerRater Nov 17, 2023

They were very efficient and did what I came in for which was the 2 yr service on my Forester . I only had to wait approximately a 1/2 hour and car was returned without any problems. I highly recommend this dealership.

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DealerRater Nov 10, 2023

The dealership is good. Scheduling a service for the vehicle was good. The only problem was that they left grease on the inside of the driver door and on the outside of the driver door. That was disappointing.

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DealerRater Aug 1, 2023

My advisor was awesome and the staff was super friendly as Usual ! Recommend this dealer to everyone.

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DealerRater Jul 20, 2023

this dealer is very reputable and there service dept is top notch mgr, there will always walk you through any process

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DealerRater Jul 4, 2023

The Service Manager, Justin is excellent. He is very informative and caring. He does a wonderful job of keeping you informed.

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DealerRater Jul 1, 2023

Excellent customer service. They are professionals and friendly. Larry takes good care of my vehicle and he explains everything thats has been done and with reasonable charge.

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DealerRater Jun 14, 2023

People are friendly, know their job, and is very clean ! I like doing business there!

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DealerRater Jun 13, 2023

Very happy with my used car buying experience. My salesman Darryl was excellent to work with. I would highly recommend this Subaru dealer.

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DealerRater Jun 9, 2023

The only place I trust to get maintenance done. Have bought 2 vehicles from the them and each time they have worked with me in getting the numbers I want to pay. Great assistance from the team and knowledgeable on the vehicles they are selling.

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DealerRater May 18, 2023

I always get excellent customer service at Subaru South Tampa. Timely communication is excellent as well.

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DealerRater May 15, 2023

Matt was very helpful and helped me get the exact car I wanted. Very friendly even delivered the car to me in Jacksonville.

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DealerRater May 4, 2023

Great job, again, to the folks at the service department. Got me in and out for routine servicing in a decent amount of time. Even found my battery under performing and got that changed out, luckily within warranty. Keep up the good work.

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DealerRater Apr 16, 2023

We just purchased our 5 th Subaru. We selected Subaru South Tampa through a referral and we are glad we chose this dealership. We were very happy with the service and attention we got from the staff, specially Joe Misco our sales guide. I would not hesitate to recommend them if you are interested in purchasing a new vehicle.

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DealerRater Apr 9, 2023

Saturday afternoon oil change and tire rotation Arrived without an appointment. In and out in less than 45 minutes. Excellent friendly service

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DealerRater Mar 17, 2023

Eager to help, professional and friendly. They make the customer feel comfortable and try to offer exactly what you want.

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DealerRater Feb 10, 2023

Great quality work with fast and honest repairs. Would definitely recommend. I own three Subarus from them and have always had good service.

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DealerRater Jan 31, 2023

Subaru, South Tampa is the dealership and service department that I trust. Knowledgeable, sales, staff, and service team.

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DealerRater Jan 30, 2023

Great staff, from the phone operator, sales, staff, service department, and check out. I drive 45 minutes for this dealership and it is worth every minute of it.

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DealerRater Jan 27, 2023

Your sales rep, Darryl Crawford was very nice, not pushy & informative. Did an excellent job showing us all the features & controls on the SUV & went out of his way to make sure we were happy with his services. We would rate him a 10 out of 10.

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DealerRater Jan 26, 2023

No doubt in my mind, the best Subaru dealership in the greater Tampa Bay area for the past eight years running!

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DealerRater Dec 28, 2022

pleasant but took a little longer than expected. also think there should be a discount on tire rotation during 6 month service visit.

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DealerRater Dec 24, 2022

Subaru Tampa South will not only sell you a great car, they will help you maintain your vehicle in their awesome service department. Thanks to Matt and Justin for always treating us like members of your family. 😎

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DealerRater Dec 17, 2022

Quick with no appointment! Complete and helpful. Very efficient and friendly. Even checked my windshield wipers and replaced!

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DealerRater Dec 2, 2022

Awesome service as usual. Went in for a problem that needed further looking in to so they provided me with a loaner car until they could get mine fixed. The discount on the repair was a breath of fresh air with prices up on just about everything else these days. And, although I hadn’t noticed at pick up, my car was washed and tires detailed. Great customer service. Keep up the good work!

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DealerRater Aug 18, 2022

This is the best service department I have ever been to in years. Honest, attentive, excellent service.

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DealerRater Aug 14, 2022

I got the oil change on my Subaru Forester. Great services from Larry, Cody and Drew. Thank you!

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DealerRater Aug 10, 2022

I have used Subaru South Tampa to service my 2018 Crosstrek since late 2017 when I purchase it from them. The service team is highly competent and has always handled my service needs quickly. They have a very comfortable lounge area to wait while auto is serviced, complete with coffee and snacks. The staff is professional, courteous and friendly. Five Stars!!

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DealerRater Aug 10, 2022

Thanks for the The excellent work they do on my Subaru… today I had to have new wipers put on, also had an oil change and tire rotation they were great. Thanks again

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DealerRater Aug 1, 2022

Outstanding customer service, Matt and his team performs great when it’s really busy inside the dealer. I drive 40 miles and pass two dealerships just to take care of my Outback

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DealerRater Jul 17, 2022

Used the Quick Express for an oil change. In & out . Took about 45 minutes. Friendly service !

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DealerRater Jul 10, 2022

Efficient and friendly service center with a nice lounge with water, coffee, and snacks so you can hang while you wait.

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DealerRater Jun 18, 2022

Excellent service! Arrived without an appointment and requested a 30k mile service. Not only did they perform the scheduled maintenance but also two open recalls. I would highly recommend them.

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DealerRater Jun 16, 2022

Very customer friendly in every department. Excellent customer relations. I drive out of my way to get my car serviced there rather than a dealership much closer to my house.

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DealerRater Jun 7, 2022

Took my new car in for it's first service & it could not have been any easier & they cleaned it! Thank you!

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DealerRater Jun 2, 2022

I bought my new Forster at Subaru South Tampa in 2016. Have had all maintenance and repairs done here. Never had a bad experience. They treat me well and are friendly and pleasant. I’ve never had to take my car back because something wasn’t done right. The waiting area is comfortable — free coffee and a few snacks (you can buy different ones from a machine). Free Wi-Fi so I can work some while I wait. Sometimes they have a free loaner car available for repairs that will take a several hours. I don’t have any complaints.

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DealerRater May 30, 2022

The people are very excited in customer service and very nice taken care of there customer

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DealerRater May 26, 2022

Great Dealership. Always friendly and welcoming. Great sales. Great service. Highly recommend South Tampa Subaru. 😊

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DealerRater May 19, 2022

Everyone was pleasant and helpful.. Would recommend her service department to any of my friends. Everything was done in a timely manner

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DealerRater May 17, 2022

I TOOK NEW FORESTER FOR 6 MOS EXPRESS SERVICE. STAFF WERE VERY FRIENDLY AND LISTENED TO MY CONCERNS. SERVICE WAS COMPLETED IN THE DESIGNATED TIME.

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DealerRater Apr 29, 2022

Gracias a todos los que me atendieron, es un lugar del cual da gusto regresar el servicio al cliente es excelente todos muy amable. El joven Carlos muy atento y ni que decir del Mecanico Jesús muy atentos y dispuestos. Gracias a Subaru South Tampa

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DealerRater Apr 26, 2022

I have been a customer of Subaru South Tampa since 2020 when I moved from New York City. I feel comfortable with its service department which is staffed by well trained technicians and complete the service efficiently each time. I am a very satisfied customer. My advisor is Matt Montano who is well mannered and trusted. He has always provided excellent service and I highly recommend him for his service.

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DealerRater Apr 23, 2022

Excellent, caring and knowledgeable staff. Especially in the vehicle service department. Larry is the best!!! Trusting Subaru of South Tampa to take care of my daughters Outback while she is in college and away from our normal dealership. Larry and team have provide superior service at a competitive price as compared to other local mechanics and my home dealership. I trust when told what needs to be done and the price. Thank you.

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DealerRater Apr 20, 2022

Excellent and quick service. Subaru of South Tampa knows how to treat its customers well!

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DealerRater Apr 15, 2022

This is our second Subaru purchase in the past 5 years and while the name of the dealership changed from Mastro Subaru to South Tampa Subaru, they continue to have the best deals along with a friendly customer focus.

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DealerRater Apr 12, 2022

The Service Department took my Outback no-notice at mid day and did quick-turn, high quality work, as usual. The car is 6 years old with 102,000K+ miles on it, by far the most reliable car I have ever owned!

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DealerRater Apr 8, 2022

Excellent service and very friendly kept me updated feel right at home great place to wait while service is being done and it never takes too long

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DealerRater Apr 7, 2022

Larry scheduled my oil change and tire rotation for 2 hour visit out in less than 1-1/2 hours with car wash also. Thanks

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DealerRater Apr 1, 2022

Excellent service! They went above and beyond to help us with our concerns! Nice selection of refreshments while you wait!

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DealerRater Mar 23, 2022

Best service and fastest service I’ve seen at any dealership. Oil change tire rotation and multi point inspection in 40 minutes.

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DealerRater Mar 17, 2022

I couldn't be more pleased. Punctual, very helpful and I feel much safer driving my Subaru with the new Airbag. They even picked up my car and provided a loner. Cleaned the car too

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DealerRater Mar 16, 2022

My service rep was the best at diagnosing and explaining needed repairs/adjustments. Professional and courteous. Will return!

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DealerRater Mar 4, 2022

Excellent customer service. Polite, professional and courteous. Quick service. Always do a great job with service.

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DealerRater Feb 28, 2022

The service advisor Matt is by far the friendliest and most helpful advisor I’ve ever dealt with

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DealerRater Feb 17, 2022

Always takes in for service with a very short notice with pleasant attitude, Matt was very nice

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DealerRater Feb 11, 2022

Larry in the service department was very helpful. I was kept in the loop regarding everything going on with my car. I highly recommend this location for any of your needs.

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DealerRater Feb 9, 2022

Had service on my 2013 outback Quick and great job and had it oil and tire rotation

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DealerRater Feb 5, 2022

Quick routine service as usual, great facilities, courteous staff. Keep up the great work! Thanks, again!

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DealerRater Jan 29, 2022

. Subaru South provided excellent service. Today’s service was unscheduled and they had my Forester back on the road quickly.

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DealerRater Jan 25, 2022

Excellent service. Prompt and professional. Waiting area was clean and comfortable. Will definitely be my service center in the future

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DealerRater Jan 19, 2022

Not as friendly as in past in service area. Yet Jason very helpful with concern on leaving. Was pleased they offered to wash car.

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DealerRater Jan 16, 2022

Pricing was competitive and I love the free loaner program so I can go about my day while they work on my Impreza.

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DealerRater Jan 16, 2022

Outstanding service and support in buying our new car. They make a difference because they care!

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DealerRater Jan 7, 2022

They are totally awesome - polite. I am so glad I purchased my car thru this dealership. I have complete trust in the service department. They go out of their way to assist

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DealerRater Jan 4, 2022

Larry handled my service promptly, communicated timely and exceeded my expectations. The free loaner car was a nice bonus.

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DealerRater Nov 30, 2021

Fixed trouble quickly and did required maintenance. Great job. Great job. Great job. Great job!!!!

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DealerRater Nov 22, 2021

The staff is very thorough and honest. Everyone there is friendly and knowledgeable. I recommend this facility.

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DealerRater Nov 19, 2021

Good work but too much waiting. Had an appointment for oil change but still took nearly two hours.

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DealerRater Nov 8, 2021

Really friendly and professional staff provided services on time and exceeded expectations while maintaining low cost.

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DealerRater Oct 27, 2021

I had used Subaru of South Tampa for all the maintenance of my 2016 Outback. Their service is prompt, thorough, and they never try to push unnecessary maintenance.

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DealerRater Oct 11, 2021

Alway satisfied when I bring my Forester in for service. Very polite and pleasant employees.

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DealerRater Oct 1, 2021

Subaru of South Tampa always has very friendly and fast service. Matt especially made everyone feel like a VIP

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DealerRater Sep 24, 2021

Professional and friendly folks. Quick and easy process. I have always felt welcomed when I come in.

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DealerRater Sep 18, 2021

The service department did a great job making me feel like I was a valued customer. They were very prompt and accomodating.

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DealerRater Sep 11, 2021

Matt was helpful and professional to get me a solution on my car repair, which has was a major episode. He did what he promised and that is ver rare in my dealings with car dealerships. I am very impressed and will be back when my car needs service. If he was selling cars I would buy one from him… knowing I can trust him 100%

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DealerRater Aug 28, 2021

Excellent buying experience. Used Costco to find the dealer and get Costco pricing. It all worked.

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DealerRater Aug 27, 2021

Excellent and thorough service. A home away from home. One complaint is this review process requiring me to say more.

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DealerRater Aug 25, 2021

The staff was really helpful and courteous. They answered all my questions and concerns. Waiting time was optimum, out in less than 45 minutes.

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DealerRater Aug 20, 2021

Quick and friendly service. I was told my car would be cleaned and vacuumed but it wasn’t. Other than that everything was great.

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