Customer Testimonials
This experience was wonderful from. The sales man Joe. To Lisa and anyone else we saw . I would recommend them to find your car. If I ever get money I would go buy a Car from them. Not happy with the price buy it turns out it was a good deal. From. Being picked up to all the paperwork being done was a good experience.
Excellent service purchased my Subaru at this dealership and have continued through the services. It is amazing.
Always honest, good prices, and provide great service. Doug handled my service today and was very helpful.
Great experience buying a car with Joe. He was friendly, calm…good at his job helping me through the process. I am very pleased with Subaru South Tampa!
Originally very good experience. We purchased towards end of day started at 3 pm had some IOUs for things. None of them were completed even after going back to the dealership and asking for them. They waited 23 days to pay off our trade in so we made another payment in the meantime. Just not overall a good experience.
I had an outstanding experience at Subaru South Tampa. The service was exceptional, and our salesman Michael was a true gentleman throughout the entire process. He was always attentive, professional, and went above and beyond to ensure all my questions were answered and my needs were met. I highly recommend Subaru South Tampa to anyone looking for excellent customer service and a smooth car-buying experience.
Scheduled appointment on time. Quick service. Clean waiting room. All personnel friendly. Pleasant experience for sure.
So bought a used Jeep Wrangler. Before I test drove the dealership replaced the battery. We finished up and went to leave and vehicle would not start. So technician who replaced the battery earlier said the battery needed to be replaced again. We noticed that the manufacturer date on the supposedly new battery just installed was 2019. When I showed the technician he acted like not a big deal at all. Sorry that was a pretty old battery. Well we had to wait at the dealership and extra few hours while we waited for the battery to be delivered then installed. ... Read More DealerRater - Nov 19, 2024
Always pleasant and courteous customer service. They keep you updated on what's happening with your car. I was in and out in about an hour.
Justin, the manager, very honest, very easy to work with and made our experience there go very well we were quite pleased
Awesome service as always. We've been going there for three+ years now (having relocated from another state) and have all positive experiences. The dealership is always very clean. The service is fast and the team is really nice. My husband and I bought another Subaru (#7) and brought our last one from South Tampa Subaru.
I had a strange experience with this Subaru Dealer this weekend.
I've been looking at buying a '21 Subaru Ascent Touring for a few weeks now.
Finally got ready to pull the trigger and booked a flight to go pick up a CPO Ascent that I had been looking at for a while.
Got a text this morning that they went to go get the car washed before my arrival and saw they the sunroof had a crack in it. I thought this was strange, since it's a CPO I figured it was damage free. I figured that they ... Read More DealerRater - May 28, 2024
Our salesman Jose was professional, thorough and a pleasure to do business with, the sales manager Baird was very professional, courteous and was willing to figure out a way to satisfy us as a customer!
My experience, spent the whole day here did not care about the monthly payments cared about the integrity of the sales and leadership and to hope I could trust and not waste my time with car shopping however I learned that always check your back end and sales price even after your trade on where you would like to be because the sales manager tried to pull a fast one and thought i would not realize but i did that i would still be financing at almost 18k on a car that ultimately is 16k so with that being said ... Read More DealerRater - May 4, 2024
Nice dealership and very easy to deal with Service department is great and you never have to wait long
Service staffs are very friendly specially Richard . He explain everything to me about the services they did on my car. And discuss the future maintenance to be done.
Excellent service Very good advise from service people and I am very happy No other comments
They were very efficient and did what I came in for which was the 2 yr service on my Forester . I only had to wait approximately a 1/2 hour and car was returned without any problems. I highly recommend this dealership.
The dealership is good. Scheduling a service for the vehicle was good. The only problem was that they left grease on the inside of the driver door and on the outside of the driver door. That was disappointing.
Rip off Fees, Don't waste your time. I inquired about a car priced at $17,960, is actually $23,532 OTD pricing. Never gave a break down of anything and refused to email me the actual invoice. They keep saying, we need a phone number to send you this information...my request was via email. They have all the information needed to send me this quote and still refused.
After about a week of back and forth, they finally just type it out in email. This place is a total scam. Never gave any details as to why the actual cost of the ... Read More DealerRater - Aug 30, 2023
My advisor was awesome and the staff was super friendly as Usual ! Recommend this dealer to everyone.
this dealer is very reputable and there service dept is top notch mgr, there will always walk you through any process
This dealer tried very hard to scam me out of an extra $7000 do not do business with this cricked company
The Service Manager, Justin is excellent. He is very informative and caring. He does a wonderful job of keeping you informed.
Excellent customer service. They are professionals and friendly. Larry takes good care of my vehicle and he explains everything thats has been done and with reasonable charge.
People are friendly, know their job, and is very clean ! I like doing business there!
Very happy with my used car buying experience. My salesman Darryl was excellent to work with. I would highly recommend this Subaru dealer.
The only place I trust to get maintenance done. Have bought 2 vehicles from the them and each time they have worked with me in getting the numbers I want to pay. Great assistance from the team and knowledgeable on the vehicles they are selling.
I always get excellent customer service at Subaru South Tampa. Timely communication is excellent as well.
Matt was very helpful and helped me get the exact car I wanted. Very friendly even delivered the car to me in Jacksonville.
Great job, again, to the folks at the service department. Got me in and out for routine servicing in a decent amount of time. Even found my battery under performing and got that changed out, luckily within warranty. Keep up the good work.
We just purchased our 5 th Subaru. We selected Subaru South Tampa through a referral and we are glad we chose this dealership. We were very happy with the service and attention we got from the staff, specially Joe Misco our sales guide. I would not hesitate to recommend them if you are interested in purchasing a new vehicle.
Saturday afternoon oil change and tire rotation Arrived without an appointment. In and out in less than 45 minutes. Excellent friendly service
Eager to help, professional and friendly. They make the customer feel comfortable and try to offer exactly what you want.
Great quality work with fast and honest repairs. Would definitely recommend. I own three Subarus from them and have always had good service.
Subaru, South Tampa is the dealership and service department that I trust. Knowledgeable, sales, staff, and service team.
Great staff, from the phone operator, sales, staff, service department, and check out. I drive 45 minutes for this dealership and it is worth every minute of it.
Your sales rep, Darryl Crawford was very nice, not pushy & informative. Did an excellent job showing us all the features & controls on the SUV & went out of his way to make sure we were happy with his services. We would rate him a 10 out of 10.
No doubt in my mind, the best Subaru dealership in the greater Tampa Bay area for the past eight years running!
pleasant but took a little longer than expected. also think there should be a discount on tire rotation during 6 month service visit.
Subaru Tampa South will not only sell you a great car, they will help you maintain your vehicle in their awesome service department. Thanks to Matt and Justin for always treating us like members of your family. 😎
Quick with no appointment! Complete and helpful. Very efficient and friendly. Even checked my windshield wipers and replaced!
Awesome service as usual. Went in for a problem that needed further looking in to so they provided me with a loaner car until they could get mine fixed. The discount on the repair was a breath of fresh air with prices up on just about everything else these days. And, although I hadn’t noticed at pick up, my car was washed and tires detailed. Great customer service. Keep up the good work!
Do not waste your time going to this dealership. Called the verify a vehicle was on the lot; then showed up for my appointment and was told vehicle wasn’t there. Then tried to sell anything on the lot; total xxxxxxxx!
This is the best service department I have ever been to in years. Honest, attentive, excellent service.
I got the oil change on my Subaru Forester. Great services from Larry, Cody and Drew. Thank you!
I have used Subaru South Tampa to service my 2018 Crosstrek since late 2017 when I purchase it from them. The service team is highly competent and has always handled my service needs quickly. They have a very comfortable lounge area to wait while auto is serviced, complete with coffee and snacks. The staff is professional, courteous and friendly. Five Stars!!
Thanks for the The excellent work they do on my Subaru… today I had to have new wipers put on, also had an oil change and tire rotation they were great. Thanks again
Outstanding customer service, Matt and his team performs great when it’s really busy inside the dealer. I drive 40 miles and pass two dealerships just to take care of my Outback
Used the Quick Express for an oil change. In & out . Took about 45 minutes. Friendly service !
Efficient and friendly service center with a nice lounge with water, coffee, and snacks so you can hang while you wait.
Excellent service! Arrived without an appointment and requested a 30k mile service. Not only did they perform the scheduled maintenance but also two open recalls. I would highly recommend them.
Very customer friendly in every department. Excellent customer relations. I drive out of my way to get my car serviced there rather than a dealership much closer to my house.
Unethical. I purchased my Outback at another dealership. The dealer wouldn't accept a legal Power of Attorney to close on a car. The Dealership agreed to sell me an Outback through the Costco purchase program. My company was purchasing the car. They told me that the dealership would title the car in GA. I am not listed as a company officer (though I am an owner.) Sean M. insisted that one of the "owners" had to be physically present to sign paperwork (this is not true.) I pointed out that the DMV has a standard form that ... Read More DealerRater - Jun 11, 2022
Took my new car in for it's first service & it could not have been any easier & they cleaned it! Thank you!
I bought my new Forster at Subaru South Tampa in 2016. Have had all maintenance and repairs done here. Never had a bad experience. They treat me well and are friendly and pleasant. I’ve never had to take my car back because something wasn’t done right. The waiting area is comfortable — free coffee and a few snacks (you can buy different ones from a machine). Free Wi-Fi so I can work some while I wait. Sometimes they have a free loaner car available for repairs that will take a several hours. I don’t have any complaints.
The people are very excited in customer service and very nice taken care of there customer
Great Dealership. Always friendly and welcoming. Great sales. Great service. Highly recommend South Tampa Subaru. 😊
Everyone was pleasant and helpful.. Would recommend her service department to any of my friends. Everything was done in a timely manner
I TOOK NEW FORESTER FOR 6 MOS EXPRESS SERVICE. STAFF WERE VERY FRIENDLY AND LISTENED TO MY CONCERNS. SERVICE WAS COMPLETED IN THE DESIGNATED TIME.
Gracias a todos los que me atendieron, es un lugar del cual da gusto regresar el servicio al cliente es excelente todos muy amable. El joven Carlos muy atento y ni que decir del Mecanico Jesús muy atentos y dispuestos. Gracias a Subaru South Tampa
I have been a customer of Subaru South Tampa since 2020 when I moved from New York City. I feel comfortable with its service department which is staffed by well trained technicians and complete the service efficiently each time. I am a very satisfied customer. My advisor is Matt Montano who is well mannered and trusted. He has always provided excellent service and I highly recommend him for his service.
Excellent, caring and knowledgeable staff. Especially in the vehicle service department. Larry is the best!!! Trusting Subaru of South Tampa to take care of my daughters Outback while she is in college and away from our normal dealership. Larry and team have provide superior service at a competitive price as compared to other local mechanics and my home dealership. I trust when told what needs to be done and the price. Thank you.
Excellent and quick service. Subaru of South Tampa knows how to treat its customers well!
This is our second Subaru purchase in the past 5 years and while the name of the dealership changed from Mastro Subaru to South Tampa Subaru, they continue to have the best deals along with a friendly customer focus.
The Service Department took my Outback no-notice at mid day and did quick-turn, high quality work, as usual. The car is 6 years old with 102,000K+ miles on it, by far the most reliable car I have ever owned!
Excellent service and very friendly kept me updated feel right at home great place to wait while service is being done and it never takes too long
Larry scheduled my oil change and tire rotation for 2 hour visit out in less than 1-1/2 hours with car wash also. Thanks
Excellent service! They went above and beyond to help us with our concerns! Nice selection of refreshments while you wait!
Best service and fastest service I’ve seen at any dealership. Oil change tire rotation and multi point inspection in 40 minutes.
I couldn't be more pleased. Punctual, very helpful and I feel much safer driving my Subaru with the new Airbag. They even picked up my car and provided a loner. Cleaned the car too
My service rep was the best at diagnosing and explaining needed repairs/adjustments. Professional and courteous. Will return!
Excellent customer service. Polite, professional and courteous. Quick service. Always do a great job with service.
The service advisor Matt is by far the friendliest and most helpful advisor I’ve ever dealt with
Always takes in for service with a very short notice with pleasant attitude, Matt was very nice
Larry in the service department was very helpful. I was kept in the loop regarding everything going on with my car. I highly recommend this location for any of your needs.
Had service on my 2013 outback Quick and great job and had it oil and tire rotation
Quick routine service as usual, great facilities, courteous staff. Keep up the great work! Thanks, again!
. Subaru South provided excellent service. Today’s service was unscheduled and they had my Forester back on the road quickly.
Excellent service. Prompt and professional. Waiting area was clean and comfortable. Will definitely be my service center in the future
Not as friendly as in past in service area. Yet Jason very helpful with concern on leaving. Was pleased they offered to wash car.
Pricing was competitive and I love the free loaner program so I can go about my day while they work on my Impreza.
Outstanding service and support in buying our new car. They make a difference because they care!
They are totally awesome - polite. I am so glad I purchased my car thru this dealership. I have complete trust in the service department. They go out of their way to assist
Larry handled my service promptly, communicated timely and exceeded my expectations. The free loaner car was a nice bonus.
Fixed trouble quickly and did required maintenance. Great job. Great job. Great job. Great job!!!!
The staff is very thorough and honest. Everyone there is friendly and knowledgeable. I recommend this facility.
Good work but too much waiting. Had an appointment for oil change but still took nearly two hours.
Really friendly and professional staff provided services on time and exceeded expectations while maintaining low cost.
Service was fine. Sales Department ignored me for over 15 minutes. At least four sales people walked past me without even acknowledging me. Finally I gave up. I am in the market for an Outback and Ascent-but not here...
I had used Subaru of South Tampa for all the maintenance of my 2016 Outback. Their service is prompt, thorough, and they never try to push unnecessary maintenance.
Alway satisfied when I bring my Forester in for service. Very polite and pleasant employees.
This dealer can’t be trusted. I took my AC repair before you know they hit me with $3200.00 price tag. They have no Mercy at all.
Subaru of South Tampa always has very friendly and fast service. Matt especially made everyone feel like a VIP
Professional and friendly folks. Quick and easy process. I have always felt welcomed when I come in.
OIL CHANGE WAS DONE USING THE WRONG TYPE OIL 5W30 SYNTH. BLEND, INSTEAD OF 0W20 FULL SYNTHETIC AS SPECIFIED FOR 2016 OUTBACK 2.5L CVT WAITING FOR RESPONSE FROM SERVICE MANAGER OF MY REQUEST TO HAVE THE OIL CHANGED BACK TO THE CORRECT TYPE
The service department did a great job making me feel like I was a valued customer. They were very prompt and accomodating.
Matt was helpful and professional to get me a solution on my car repair, which has was a major episode. He did what he promised and that is ver rare in my dealings with car dealerships. I am very impressed and will be back when my car needs service. If he was selling cars I would buy one from him… knowing I can trust him 100%
I took my car in for the free oil change for life program and I was charged for a tire rotation I didn’t request.
Excellent buying experience. Used Costco to find the dealer and get Costco pricing. It all worked.